GhostRDP terms of service

1. Acceptance of Terms

By creating an account, purchasing a Service, or using any GhostRDP product, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy and Refund Policy. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

GhostRDP provides the following services, subject to these Terms:

• Windows RDP: Remote Desktop Protocol hosting services with Windows Server operating systems.
• Linux VPS: Virtual private server hosting with a choice of Linux distributions.
• Add-on services: Extra resources, unlocking of outgoing mail ports (blocked by default), priority support, and other supplementary services.

All Services are provided "as is" and "as available," unless otherwise agreed in writing.

3. Account Terms

Account security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately of any unauthorized use.

No KYC: GhostRDP does not perform KYC. Identity verification is not requested and will never be requested.

4. Acceptable Use

You agree not to use our Services for any of the following prohibited activities:

• Any illegal activity, including but not limited to fraud, hacking, phishing, or malware distribution.
• Sending spam, bulk unsolicited communications, or any form of email bombing.
• Network attacks, DDoS amplification, or any activity that disrupts or degrades third-party network infrastructure.
• Hosting, distributing, or linking to content that promotes hate speech, violence, or illegal activity.
• Storing or transmitting illegal content or copyrighted material without authorization.
• Attempting to circumvent, reverse-engineer, or compromise our infrastructure or other users' accounts.
• Reselling or sharing account access with third parties outside your organization.
• Using our IPs or infrastructure for any form of attribution abuse, SEO manipulation, or black-hat practices.
• Port scanning, vulnerability scanning, or any unauthorized security testing without prior written consent.

Violations of this Acceptable Use Policy may result in immediate termination of Services without refund.

5. Payment & Billing

• Pricing: All prices are listed in EUR and are subject to change with 30 days' prior notice. Price changes do not apply retroactively to existing subscriptions.
• Billing cycle: Services are billed monthly, quarterly, semi-annually, or annually in advance, depending on the cycle selected. All fees are non-refundable except as described in our Refund Policy.
• Payment methods: We accept cryptocurrencies, including Monero (XMR), Bitcoin (BTC), and Ethereum (ETH). We reserve the right to refuse certain payment methods at our discretion.
• Renewals: Renewal invoices are issued 7 days before the due date. Services that are not paid by the due date are suspended on that date, and paying the invoice reactivates them.
• Overdue services: Services still unpaid 3 days after the due date are terminated. All data on terminated services is permanently deleted.
• Currency: Crypto payments are converted at the prevailing rate at the time of transaction confirmation.

6. Cancellations & Terminations

• Customer cancellations: You may cancel your Services at any time through your account dashboard or by contacting support. Cancellations become effective at the end of the current billing period.
• Termination for cause: We may suspend or terminate your Services immediately, without notice, if you materially breach these Terms or our Acceptable Use Policy.
• Termination for convenience: We reserve the right to discontinue any Service with 30 days' prior notice. In such cases, you will receive a prorated refund for the unused portion of your current billing period.
• Data on termination: Upon termination, all data associated with your account is permanently deleted within 30 days. We are not obligated to provide data backups upon termination.

7. Intellectual Property

All content, trademarks, logos, software, and materials provided by GhostRDP are the property of GhostRDP or its licensors and are protected by intellectual property laws. You retain ownership of any content you upload or create using our Services. We do not claim any ownership rights over your data. You grant us a limited license to use your content solely for the purpose of providing the Services.

8. Indemnification

You agree to indemnify, defend, and hold harmless GhostRDP and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Services; (b) your violation of these Terms; (c) your violation of any third-party rights; or (d) any content you upload or transmit through our infrastructure.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which GhostRDP's primary place of business is located, without regard to its conflict of law provisions. You agree to submit to the exclusive jurisdiction of the courts in that jurisdiction for the resolution of any disputes arising from these Terms or your use of the Services.

10. Changes to Terms

We reserve the right to modify these Terms at any time. For material changes, we will provide notice via email or a notice on our website at least 30 days before the changes take effect. Your continued use of the Services after the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the changes, you must cancel your account before the changes take effect.

11. Contact Information

If you have any questions about these Terms, please contact us:

• Email: [email protected]
• Live chat: Available on our website