Help Center

How do I create an account?

Sign up at client.ghostrdp.net. No real name or phone number required.

How long does deployment take?

Most servers are provisioned automatically within 2–15 minutes of payment confirmation. You'll receive credentials by email.

What payment methods do you accept?

Crypto (BTC, ETH, USDT TRC-20, LTC, and more), PayPal, and major credit/debit cards via Stripe.

Is there a trial period?

We don't offer free trials, but new customers are covered by our 48-hour refund policy, no questions asked.

How do I connect to my RDP server?

Open Remote Desktop Connection on Windows (search 'RDP' in Start), or use an RDP client on macOS (Microsoft Remote Desktop) or Linux (Remmina). Enter the IP, username, and password from your welcome email.

Do I get full Administrator access?

Yes. All Windows RDP plans include full Administrator rights. You can install any software and modify system settings.

Can I run multiple simultaneous sessions?

The Starter and Standard plans support 1 concurrent session. Pro and Enterprise plans support additional concurrent sessions. Contact us to configure.

Which Windows versions are available?

We offer Windows Server 2019 and Windows Server 2022, both fully activated with latest updates.

How do I connect to my Linux VPS?

SSH using the credentials in your welcome email. On Windows, use Windows Terminal, PowerShell, or PuTTY. On macOS/Linux, open Terminal and run: ssh root@YOUR_IP

What Linux distributions are available?

Ubuntu (20.04 / 22.04 / 24.04), Debian (11 / 12), CentOS Stream, and AlmaLinux. Check the order page for the full list.

Do I get root access?

Yes, root access is included by default on all Linux VPS plans.

Can I reinstall the OS?

Yes. You can reinstall your OS from the client area at any time, choosing from available templates.

What is your refund policy?

New customers can request a full refund within 48 hours of their first successful payment. One refund per account. See our Refund Policy for full terms.

Do you offer annual billing?

Yes. Annual billing is available at a discount, typically 2 months free compared to monthly billing.

Will I be auto-renewed?

Yes, services auto-renew by default. You can disable autorenew in your client area at any time before the renewal date.

Can I upgrade my plan later?

Absolutely. You can upgrade at any time from your client area. The prorated difference will be charged to your payment method on file.

Do you log my server activity?

No. We maintain basic network-level metrics (bandwidth usage, uptime) but we do not log, monitor, or store the content of your server sessions.

Is my data encrypted?

All data in transit is encrypted via TLS. Data at rest on our infrastructure is encrypted where technically feasible. Your server's own data encryption is your responsibility.

Do you share data with third parties?

We share minimal data with payment processors (Stripe, PayPal, CoinGate) solely for billing purposes. We do not sell or share data with advertising networks.

How do I report a security vulnerability?

Please email [email protected] with details. We operate a responsible disclosure program and will respond within 24 hours.